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HomeBusinessKeep away from these 5 frequent small enterprise onboarding errors

Keep away from these 5 frequent small enterprise onboarding errors


A stable onboarding course of is crucial to not solely retaining your workforce but in addition boosting your enterprise. Analysis reveals that companies with a robust plan for onboarding new staff noticed a 63% enchancment in income

Nonetheless, a Gallup examine discovered that 88% of staff don’t assume the enterprise they work for onboards workforce members effectively — which leaves loads of room for enchancment. Enhance your onboarding course of and retain staff on the next degree by avoiding these frequent errors. 

1. Beginning the method too late 

Essentially the most profitable onboarding processes begin earlier than your new worker’s first day on the job. Begin earlier than they stroll by means of the door by sending them a welcome e mail laying out when and the place to indicate up in addition to what the orientation schedule will appear like. 

You also needs to ship them the required paperwork they should fill out so that you’re not losing time on their first day. Be sure that they’re capable of electronically signal the varieties as an alternative of getting to make use of a printer. 

Homebase eliminates the error of beginning too late by automating the method for you. We’ll ship a welcome packet with the required varieties and any extra paperwork you’d like to incorporate. After your new hires e-sign the paperwork, we’ll securely retailer the whole lot for you. 

2. Utilizing a “one and executed” method

Don’t count on to onboard staff on their first day and be executed with it. An efficient course of takes time and may embrace:

  • Introductions to the employees
  • Orientation on HR processes 
  • Structure of expectations and duties
  • Ongoing coaching
  • Group-building classes
  • Preliminary efficiency evaluation
  • Suggestions from staff on the method 

The size of your onboarding course of will differ based mostly in your trade, however usually a very good technique takes about 90 days to finish. 

3. Overwhelming new hires with an excessive amount of info 

In case you attempt to cram the whole lot into one orientation session, your new worker could possibly be left attempting to determine the logistics out on their very own. It’s typical for brand spanking new hires to really feel overwhelmed, even for those who get a couple of issues out of the best way earlier than the primary day. 

As an alternative of dumping all of the vital info on them without delay, lengthen it out over a minimum of every week as they proceed on with the method. You may embrace the whole lot in an worker handbook and permit them to go over it on their very own time. Arrange a check-in assembly to reply any questions they might have. 

4. Failing to set expectations  

Solely 33% of US staff know what’s anticipated of them, in response to a Gallup examine. On high of discussing components like attendance insurance policies and advantages packages, be sure you spend a big a part of the method laying out a transparent image of the job to scale back confusion and frustration. 

Let your new rent know what you count on and the way you’ll consider their efficiency. Arrange a timeline with targets and assessment the plan together with your new worker whereas explaining the mandatory steps to succeed. 

5. Forgetting the suggestions

Your onboarding course of could appear profitable out of your perspective, however what did your new worker assume? Suggestions is crucial as a result of it helps you determine areas your new rent felt have been wonky, a waste of time, or unproductive. 

After your new rent has been on the job for about 90 days, survey them on how they assume the method went. Ask them what labored, what didn’t work, and take a very good have a look at the suggestions. Then, think about making modifications the place wanted so your course of will be extra impactful sooner or later. 


Keep away from errors by automating the method with Homebase. We’ll get began onboarding your new worker earlier than their first day by sending a welcome packet and permitting them to e-sign all crucial paperwork. Then, we’ll securely retailer their info proper in Homebase. 



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